Tuesday, May 26, 2015

Last Communication From NARM Accountability Committee

I didn't want to do this because Rachel asked me not to. I actually think it's way over due. Below is an email that was sent from Rachel Williston. She sent me this email after NARM informed me that there was going to be no punitive action against Joann Falcon. More education was the verdict. The email below was sitting in my email inbox in october just out the "blue". I sent in the requested information and you know what happened after that.


I even emailed both Rachel and Shannon back and they have not returned my email.

On Saturday, October 4, 2014 10:57 PM, Rachel Williston <godsmidwife@gmail.com> wrote:

Hi Andrea,
I see from your blog that Congratulations are in order! I am very happy for you. 

Our Missouri Midwives Association Board has decided there needs to be more in depth follow up on the recommendations made to JF in your case. We are not satisfied with the current results. I was wondering if you would be willing to speak to NARM again should they need to talk with you? I am happy to explain in more detail but would prefer to do it over the phone. You can contact me anytime at 816-699-6416, my cell phone. 

I would also ask you to not blog about this current discussion until JF has been notified in writing. We would prefer she hear about it from us and not on your blog. 

Rachel Williston, CNM, CPM
President of Missouri Midwives Assoc. 

On May 26, 2015, at 2:10 AM, andrea mcghee <andreamcgh@yahoo.com> wrote:
This is the email if you claim to say you didn't receive it.


----- Forwarded Message -----
From: andrea mcghee <andreamcgh@yahoo.com>
To: Shannon Anton <samidwife@aol.com
Sent: Sunday, May 17, 2015 12:42 AM
Subject: Joann Falcon

Is Joann Falcon still practicing midwifery?
The last time I remeber Rachel Wiliston asking me for another consent form with my signature on it. She told me that NARM was filing a complaint against the midwife because the board was not satisfied with her efforts regarding education

May I ask why I was asked to sign another form for release of medical records?
I inquiried about this a while ago but Rachel did not respond back to me.

Andrea Smith
The mother of Twin Aminah

From: shannon <SAmidwife@aol.com>
To: andrea mcghee <andreamcgh@yahoo.com
Sent: Thursday, May 28, 2015 7:36 AM
Subject: Re: Joann Falcon

Dear Andrea,

I've sent an email to Rachel Williston to ask for an update. Meanwhile, I will answer your questions about the process of answering a complaint about a CPM.
There are two midwifery groups that might receive a formal complaint about a CPM midwife: the local state midwives organization and the national midwifery certifying agency (NARM).

A local state organization will have a process for reviewing a complaint. Rachel is involved with that process.
NARM has a separate process that is activated only if a complaint is sent to NARM, and only if the complaint has the mother's support and participation.

When NARM receives a complaint, local midwives are asked to use the NARM Accountability process to review the complaint. If a local state organization's process is already underway, both the NARM and state organization's process happen at the same time, usually with a blending that uses the NARM format and with an outcome statement that originates with the state organization's group and is formally issued and supported through NARM.

If a consumer makes a complaint to NARM directly, NARM contacts local CPM midwives to identify a peer review chairperson. Then the NARM Accountability Complaint Review process occurs, using local CPMs as a peer review committee. The outcome of that session is reported to NARM Accountability and formally issued by NARM. The result of a NARM Complaint Review may include recommendations to the CPM to improve her practice.

If NARM receives a second formal written complaint about the same CPM, a second NARM Accountability process begins. The second process is the NARM Grievance Mechanism. When the Grievance Mechanism begins, the peer review committee is made up of past and present NARM Board members. The outcome of the Grievance Mechanism may result in requirements, suspension of the CPM credential or revocation of the CPM credential.

The mother, whose course of midwifery care is the cause for concern identified in a complaint, must agree to participate in the Complaint Review or Grievance Mechanism and she must agree to release her records so that the peer review committee can utilize her records in the review process. A formal Records Release is signed by the mother and sent to the CPM to require her to provide the mother's midwifery care records to the peer review committee. If there has been a peer review process that merged with the NARM Complaint Review process, the mother has given permission for that peer review committee to see her records. If a second complaint is received by NARM and a Grievance Mechanism committee is formed, those CPMs need the mother's permission to review her records, and a second Records Release is needed from the mother. 

Because the NARM Grievance Mechanism involves CPMs who have been NARM Board members and who reside in  several different states, the Grievance peer review committee and Grievance Mechanism session occurs by telephone conference call.

The details about NARM Accountability processes are posted online at NARM.org under the Accountability link. 

If a mother is not satisfied with the outcome of a NARM Complaint Review,  writing a second complaint directly to NARM will give NARM permission to also ask for a Records Release and begin the Grievance Mechanism process. A formal complaint is written and signed by the mother, and is mailed to:
Shannon Anton CPM
NARM Accountability
PO Box 128
Bristol, Vermont  05443

I am also available to talk through these details. If you would like me to phone you, please respond by email and include your current phone number. A formal complaint must be sent through postal mail. Thank you for contacting me.
Shannon Anton CPM
NARM Accountability

On May 28, 2015, at 8:40 AM, andrea mcghee <andreamcgh@yahoo.com> wrote:
That still does not answer my question in regarding my situation. What happened with the second complaint in MY situation? Rachel did this I did not.

From: shannon <SAmidwife@aol.com>
To: andrea mcghee <andreamcgh@yahoo.com> 
Sent: Thursday, May 28, 2015 7:54 AM
Subject: Re: Joann Falcon

Dear Andrea,

I have this morning contacted Rachel for an update, but have not yet received anything new from her.
Are you saying that Rachel is making a complaint but that you are not? 
Andrea, NARM has not received a second complaint from you. 
If Rachel makes a complaint on your behalf, NARM will still need your permission to receive your records and review them.
In my last post I included detailed steps about how to make a second complaint
to NARM.
Is there a number where I can reach you by phone?

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